Rawtechtrade
Faq

Hello, how can we help you?

Rawtech Trade is a B2B marketplace connecting potential buyers with genuine suppliers through our in-house product specialists. We assist both parties with all communication, negotiation, loading, shipping and banking. With your unique dashboard, you can access all documentation, get live updates and learn about market trends to improve your decision-making.

You can register and use the platform free of charge. As a supplier, you can list your products for free after verification. In most cases, one of our representatives will come to meet you in person, inspect the material, and then list it on our platform. You will not be charged for the inspection or listing.
Register with your name, email address, and company name, and you are all set to start listing on Rawtech Trade.
Log in, go to the profile settings, and change your profile name.
Log in to your profile, go to the profile settings, and add the profile picture.
Your dashboard will show you interested buyers inquiring, negotiating and finalizing on your products, total products listed, total product inquiries, ongoing deals, total sales, and your message history.
Once you sign up, you will receive an email to verify your account. Follow the instructions, and your account will be active to start trading.
Log in to your profile, go to profile settings and click on change your password option.
Once you upload your KYC documents, a Rawtech Trade team member will verify your documents and you will receive a verification call. This process will take 24 Hrs. Once your account is verified, you will get an update, and your profile will show as verified.
The KYC Process will take 24 Hrs. Once it is complete, we will notify you via email.
Rawtech Trade operates exclusively in plastic raw materials. Our 11 years of industry experience helps us in guiding our user’s professionally and responsibly. As a buyer, you can buy from anywhere in the world. As a seller, currently you can only sell if you are from the UK, UAE, KSA, Oman, Qatar and Turkey.
To maintain authenticity, we will ask you to upload your identification documents. Once the required documents are uploaded, you will receive a call from our team member for final verification. After that, you will be a verified seller, allowing you to sell your products on Rawtech Trade’s marketplace.
Customer engagement graph shows the customers interaction with your listed products.
Log in to your account, on the top left of your dashboard click on add products.. Follow the instructions and start listing your products for free. write
There are no charges to list a product on our website; however, for listing a product, you need to sign up and get verified as a supplier.
Rawtech Trade acts as an intermediate between buyers and suppliers. We bring value by not only connecting the buyer and seller, but we also take it a step further by being involved in the entire transaction, allowing us to guarantee the material for the buyer and the payment to the supplier. We maintain the transparency of every product listed on our platform by sharing all documents with the supplier, including communication between the buyer and the product specialist, invoices, and bank transfer slips. This way, the buyer can see the exact price of the product, and the supplier can see where exactly his material is going.
All our users go through an extensive verification process before being able to transact on Rawtech Trade.
Once we have received any form of payment or a LC has been established we confirm the deal with you, the buyer.
All our agents have at least five or more years of experience in the industry dealing with a particular product. Depending on what you are selling, we will assign you the most experienced agent for that specific product to ensure they can give you the guidance and help you swiftly through the process.
Log in to your account, and you will see the message history box on your dashboard. Also, you can go to your message history page from the menu on your dashboard.
Log in to your account, and you will find the shortcut to the ongoing inquiry box on your dashboard. You can also access all your inquiries from the menu on your dashboard.
We have made it easy for you to see all your documents in one place. Simply click on iles from the menu on your dashboard. You will find all your order-related documents there.
Log in to your account, click on products from the menu on your dashboard and simply click on the edit button under the product you want to edit. Once you do all the changes needed, click save, and your product will be edited.
At Rawtech Trade we believe in transparency. As a buyer you can see all conversations related to your product in your chat window page. These chats between the supplier and the agent can be viewed via your dashboard. We also share all bank transfer copies, which show how much money was received by Rawtech Trade and how much was paid.
Rawtech Trade offers various levels of memberships, with various different benefits in all, for the buyer. The supplier does not pay anything and can sell their products for free. These prices and benefits can be viewed on www.rawtechtrade.com